Privacy Policy

How Farin Kudi collects, uses and protects your information.

Last updated: 27 July 2026

1. Introduction

This Privacy Policy explains how Farin Kudi ("we", "us", "our") collects, uses, discloses and safeguards your information when you use our website and mobile application to buy data, airtime, pay electricity bills and renew cable TV subscriptions.

2. Information we collect

Account information — your name, email address, phone number and password when you register.
Transaction information — the services you purchase, amounts, recipient phone numbers or meter numbers, and payment method details.
Wallet and payment data — funding history and balance. Card details are processed by our licensed payment partners and are not stored on our servers.
Device and usage data — IP address, device type, browser, and how you interact with the app, collected automatically to keep the service secure and reliable.

3. How we use your information

To create and manage your account and wallet.
To process and deliver data, airtime, cable TV and electricity purchases.
To detect and prevent fraud, unauthorised access and abuse.
To send transaction confirmations, security alerts and, where you've opted in, service updates.
To provide customer support and resolve disputes.

4. Sharing your information

We share information only where necessary: with network providers, DISCOs and cable TV providers to fulfil your purchase, with licensed payment processors to fund your wallet, and with regulators or law enforcement where required by law. We do not sell your personal information to third parties.

5. Data security

Your wallet is protected by a personal transaction PIN, and sensitive data is encrypted in transit and at rest. While we work hard to protect your information, no method of transmission or storage is 100% secure, and we encourage you to keep your login details and PIN confidential.

6. Data retention

We retain account and transaction data for as long as your account is active and for a reasonable period afterward, to meet legal, accounting and fraud-prevention requirements.

7. Your rights

You may request access to, correction of, or deletion of your personal information, subject to our legal and regulatory obligations, by contacting us through the Contact page.

8. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated in-app or by email, and the "Last updated" date above will reflect the latest revision.

9. Contact us

Questions about this policy can be sent to support@farinkudi.com or via the Contact page.